At Cyber Dojo, all our courses are provided as digital downloads and videos. We strive to ensure our customers are satisfied with their purchases. However, due to the nature of digital content, we have specific guidelines for refunds and returns.
Refund Eligibility
- Registered Accounts: Once your account is registered on our platform, it is considered activated and cannot be returned or refunded. This policy is in place due to the immediate access provided to digital content upon registration.
Compatibility Issues
- Software Compatibility: Please ensure your software is compatible with our courses before making a purchase. Refunds cannot be granted due to lack of compatible software.
Dissatisfaction with Product
- If you are not satisfied with your purchase for any reason, please contact our support team for assistance. We are dedicated to providing individual support to help resolve any issues you may encounter.
How to Request Assistance
- For any inquiries or assistance, please reach out to our support team at: admin@cyber-dojo.co. We are here to help and will do our best to address your concerns.
Thank you for choosing Cyber Dojo. Your satisfaction is important to us.